About Us
We are one of the top online gaming site for UK players. We have a wide range of games from the best providers like NetEnt and Microgaming. You can find slots, table games, and live casino options. Our site is fast and easy to use on any device. Finding games is simple, and we offer special bonuses for our regular players.
MrRun UK follows strict rules from the UK Gambling Commission. We ensure fair play and keep your data safe with SSL encryption. Our payment methods are secure and easy to use.
At our casino, we aim to provide top-notch entertainment and reliable service to UK players. We have tools to help with responsible gaming, like deposit limits and self-exclusion. You can also find links to support groups like GamCare. If you need help, email us at support@mr-run.co.uk. Our team is here to make your gaming experience safe and fun. We offer quick and professional help whenever you need it.
Our Mission
MrRun’s mission is to offer a top-notch online casino experience in the UK. We focus on fun and safety, making sure gaming is responsible. This means we put player well-being first in all we do. We work hard to bring you the best slots and table games. Our promotions are great, and we make sure payments are fast and easy. We also focus on making our site easy to use on mobiles and always improving the user experience.
For us, responsible gaming is more than just a phrase. We teach players about the risks and give them tools to manage their play. We also work with GamCare and GambleAware to help those who need it. We have clear goals to improve our service. We aim to make players happier, keep our site running smoothly, and partner with more game providers. These goals help us stay focused and measure our success.
If you have any questions or feedback, email us at support@mr-run.co.uk. We value your input to make our mission even better.
| Focus Area | Objective | Measure |
| Player Experience | Deliver seamless mobile and desktop gameplay | Net Promoter Score and session completion rates |
| Game Portfolio | Curate a diverse selection of slots and table games | Number of partner studios and monthly new releases |
| Payments | Ensure rapid, reliable withdrawals and deposits | Average processing time and dispute rate |
| Responsible Play | Embed tools and education to reduce harm | Usage of limits, self-exclusions and referrals to support services |
| Operational Stability | Maintain platform availability and security | Uptime percentage and security audit results |
Our Values
MrRun values fairness, transparency, security, and strong customer service. These principles guide how we choose games, design promotions, and support players in the United Kingdom. Fairness and integrity are at the heart of MrRun casino values. We use certified random number generation and publish return-to-player information. This way, players know the odds and can trust the outcomes. It’s part of our promise to ensure fair play for everyone.
Security and privacy are our top priorities. We meet secure gaming UK standards with top-notch encryption and secure payment systems. We also do thorough Know Your Customer checks and offer two-factor authentication when possible. We put our customers first in everything we do. Our multilingual support team is ready to help, and we respond quickly to any issues. Our clear terms and easy-to-use account tools make managing your gaming experience simple.
We also focus on community responsibility. We support safer play and problem-gambling prevention. MrRun values include promoting responsible gaming, offering self-exclusion options, and helping players find specialist help when needed.
Our Services
MrRun services offer a wide range of games for UK players. You can find video slots, classic slots, and progressive jackpots. There are also roulette, blackjack, and baccarat, with live dealer shows from Evolution Gaming and Playtech. Filters help you find your favourite games quickly. You can sort by popularity, provider, or volatility. Play on any device. The platform works well on iOS and Android. It has search, favourites, and demo modes for trying games before betting real money. Support is available at support@mr-run.co.uk for any game or payment issues.
MrRun casino games come with clear promotions. UK customers can enjoy welcome packages, free spins, and no-deposit bonuses. There are also loyalty programmes and VIP tiers. Each promotion clearly states wagering requirements, expiry periods, and minimum deposit rules. This ensures players know what to expect. Banking is easy and secure. MrRun accepts Visa and Mastercard, Skrill, Neteller, bank transfers, and prepaid methods. Details on deposit and withdrawal limits, processing times, and any fees are shown at checkout.
Fast payouts and strong KYC checks protect accounts and meet regulatory standards. Responsible play is built into account settings. Tools for deposit limits, self-exclusion, and activity reports help control spending. Support teams are ready to help with safer gambling options.
| Service Area | Key Features | What Players Should Note |
| Game Catalogue | Video slots, classic slots, progressive jackpots, roulette, blackjack, baccarat, live dealer (Evolution, Playtech) | Filter by popularity, provider, volatility; try demo modes |
| Promotions | Welcome offers, free spins, no-deposit options, loyalty and VIP schemes | Check wagering requirements, expiry dates and minimum deposits |
| Banking & Transactions | Visa, Mastercard, Skrill, Neteller, bank transfer, prepaid; clear limits and processing times | Expect verification steps; fast withdrawals where KYC is complete |
| Platform Features | Mobile compatibility, search, favourites, game demos, support email | Accessible on iOS and Android; contact support@mr-run.co.uk for help |
| Responsible Gaming | Deposit limits, session reminders, self-exclusion, account activity reports | Settings available in account; contact support for assistance |
For slot enthusiasts, MrRun offers a vast selection. From casual hits to high-volatility games, there’s something for everyone. Always read game details and check promotion terms to make the most of MrRun bonuses.
Our Team
The MrRun team is made up of experts from various fields. They include product managers, gaming specialists, and more. Their experience comes from working with big names like Microgaming and NetEnt. Our leaders have a strong background in iGaming. They work with top vendors and auditors. This ensures our games are fair and up to standard.
Customer service is a big deal for us. Our support team is based in the UK. They’re ready to help via email, live chat, and a detailed help centre. Our compliance team keeps everything in check. They handle licensing and make sure our games are safe. They work closely with regulators to meet high standards.
We make sure our team is always learning. They get training on new risks and best practices. This helps us keep our players safe and happy. We measure our success in many ways. We track how fast we solve problems and how accurate our checks are. This helps us get better at what we do. We also work with trusted partners. This adds an extra layer of security. It shows our commitment to keeping our players safe and happy.
Contact Us
For any questions, email support@mr-run.co.uk. Include your account ID, a brief description of the problem, and any screenshots. This helps the team fix issues quickly. Using this email ensures your message reaches MrRun support UK fast.
Live chat is also available for quick help during busy times. The help centre has articles and guides for common problems. Your account dashboard has a ticket system for detailed questions. You can also follow MrRun on social media for updates.
Support is available from 08:00–22:00 UK time via live chat. Emails are replied to within 24 hours, with many issues solved in 48 hours. Live chat aims to answer quickly during work hours. To report a formal complaint, email support@mr-run.co.uk with all details. Complaints are dealt with quickly and escalated if needed. If no solution is found, you can use the UK Gambling Commission or an ADR body.
For verification, have your photo ID, proof of address, and payment method documents ready. Providing these quickly helps with verification and payouts, keeping everything secure. There are responsible gaming resources on the platform and through live chat support. If you’re worried about your gambling, MrRun support UK can help. They can guide you to deposit limits, self-exclusion tools, and specialist organisations.
Get Involved
To start with MrRun, just create an account in a few easy steps. UK players need to give some basic information. Then, they verify their identity and pick a payment method. After your first deposit, you can claim welcome offers. It’s also a good idea to set deposit limits when you register or later in your account settings. This helps control how much you spend. For a full experience at MrRun casino, check out loyalty schemes and seasonal promotions. Regular players can move up VIP tiers and join leaderboards. They can also compete in tournaments to earn points and bonuses.
Make sure to read the rules of each promotion and tournament before you enter. This ensures you meet the necessary criteria. We encourage everyone to play responsibly at MrRun. Use session timers, self-assessment tests, and deposit limits to help. If you need a break, self-exclusion options are available. For more support, reach out to GamCare, GambleAware, or local UK services if gambling becomes a problem.
We value your feedback at support@mr-run.co.uk. Look for referral programmes or ambassador opportunities. Always read the full terms and conditions for each offer. Use account tools to manage your play and keep your experience safe.